Managing a rental home in Pennsylvania requires trust, consistency, and strong communication. Whether your property is in Philadelphia, Pittsburgh, Harrisburg, Lancaster, or anywhere in between, you need a management company that stands behind its work and delivers results.
That is why Formatic Property Management created the 7 Point Service Guarantee. It is our commitment to how we serve every property owner. If we fail to meet any part of this Guarantee, you receive an entire month of management at no cost. It is one of the strongest guarantees available to Pennsylvania landlords.
Below is a complete explanation of each point of the Guarantee, written specifically for PA investors.
Key Points
The 7 Point Service Guaranteeguarantees communication, quality inspections, maintenance standards, fast leasing, and clean financial reporting.
Every PA client receives the same Guarantee regardless of service tier.
If a Guarantee is missed, owners get a free month of management.
This Guarantee is designed to eliminate the frustrations many landlords experience with other managers.
1. Transparent Fees
Many landlords in Pennsylvania tell us their previous management company surprised them with hidden or unexplained charges. Formatic avoids that entirely.
Our pricing is straightforward and easy to understand. There are no secret fees added later and no vague charges. You always know exactly what you are paying for, which helps keep your monthly and annual cash flow predictable.
2. Solid Communication for PA Owners
If you reach out with a question or concern, you should not be stuck waiting for a reply. Formatic responds to all owner messages within one full business day.
If we need more time to gather details, we still acknowledge your message and provide a clear timeline for the full answer. You will never be left wondering if your message was received.
3. Verified Sitechecks With Photo Reports
Inspections are only useful if they are real and documented. Formatic provides Pennsylvania owners with:
Photo supported property checkups
Notes on current condition
Time stamped reports
Recommendations for upkeep or repairs
These checkups help protect older homes in cities like Philadelphia or Pittsburgh, where age related wear can worsen quickly if not monitored.
4. Quality Repairs From Trusted Formatic Vendors
Property maintenance affects both your rental income and long term property value. Formatic partners only with vetted vendors who follow professional standards. We never authorize rushed or low quality repair work.
Whether your rental is a rowhome in Philly, a duplex in Lancaster, or a single family house near the Pittsburgh suburbs, we ensure repairs support the health and value of your property.
5. Timely Rent Deposits
Your rental income should be consistent. Formatic processes owner payments every Thursday. If a holiday affects processing times, we notify you. Most deposits arrive within two to five business days depending on your bank.
This weekly schedule helps Pennsylvania landlords stay organized with mortgages, taxes, and monthly budgeting.
6. Clean and Accurate Financial Reporting
You deserve simple and accurate financial information. Formatic provides:
Monthly income and expense statements
Itemized maintenance records
Year end summaries for tax preparation
Organized digital files for easy access
No confusing spreadsheets. No missing receipts. Just accurate and timely reports.
7. Fast Leasing With a Strong Protection Policy
Extended vacancy can severely reduce your yearly income, especially in competitive PA markets. Formatic guarantees that once your property is rent ready, accessible, and priced correctly, we will secure a qualified resident within four weeks.
If the resident we place breaks the lease and moves out within the first year, Formatic covers your next leasing fee. This gives PA owners a strong layer of protection against turnover risk.
If We Miss a Guarantee, You Receive a Free Month
There is no need for arguments or negotiation. If we fail to meet any part of the 7 Point Service Guarantee, you receive one full month of management free of charge.
This commitment keeps our team accountable and gives Pennsylvania landlords confidence that they are receiving dependable service.
Why This Guarantee Matters for Pennsylvania Landlords
Many property owners who switch to Formatic share similar frustrations from their previous managers:
Slow or inconsistent communication
Lack of inspection documentation
Poor repair quality
Surprise or inflated fees
Long vacancy periods
Confusing financials
The 7 Point Service Guarantee was created to eliminate these problems and deliver a higher standard of property management across Pennsylvania.
FAQs for Pennsylvania Owners
Is the 7 Point Guarantee included in all service tiers
Yes. Starter, Standard, and Comprehensive all include it.
Does the Guarantee apply to single family homes, small multifamily, and condos
Yes. The Guarantee applies to all residential property types.
Is the free month guarantee written into the agreement
Yes. It is part of your management contract.
How do I request a guarantee review
Contact your coordinator and the credit is issued automatically after verification.
Conclusion: A Service Guarantee That Protects Your PA Investment with Formatic
Formatic' 7 Point Service Guarantee is the foundation of our management approach. It ensures every owner receives dependable communication, real inspections, quality repairs, timely payouts, and fast leasing support. Whether your property is in Philadelphia, Pittsburgh, the Lehigh Valley, or Central PA, this Guarantee ensures that you and your rental home are always protected.
